All of the items available in my shop are handmade by me in a smoke and pet-free home. More often than not these items are ready to ship and not made to order.
However, occasionally I may have items which will be made to order, this will be clearly stated on the item's description to avoid confusion.
I welcome custom orders and will produce a custom listing for you to purchase before the item is made. Please contact me with your ideas!
Regrettably, I may run out of fabrics, therefore I would not be able to produce custom orders or repeats of previous sales with this fabric and can offer alternatives instead.
Please note the colours of fleece may differ from time to time depending on where I can get the stock.
If you are unsure about shipping prices, please contact me and I will be happy to answer any of your questions.
At this time I am only accepting payment via PayPal.
Transactions will be cancelled after 3 days of non-payment. If you have problems or concerns with the payment process please drop me a message and I'll be happy to help!
Payment is required for custom orders before the order is started.
All items are shipped from the UK
Postage within the UK is free.
Postage Worldwide is £5.
You as a buyer are responsible for any customs charges or tax you may incur importing the item into your country.
I accept no responsibility for damage to or loss of items once they have been shipped.
Each item is wrapped carefully before packaging to help protect your item during transit to you.
Please allow up to 2 weeks for custom orders to be produced - dependant on workload at the time, a more accurate timeframe can be given at point of sale. Once the item has been produced, please allow up to 5 working days before posting.
For items that are in stock, please allow up to 5 working days before posting.
I use Royal Mail first class for domestic orders and Airmail for international orders.
UK orders allow 7 to 10 working days for delivery.
Worldwide orders allow 14 to 20 working days for delivery.
If you are purchasing an item as a gift, I can post your item to your giftee.
Please leave a 'note to seller' or contact me before purchasing the item.
I hope that you will be thrilled with your item! However, if you are dissatisfied with your order, please contact me within 14 days of sale to resolve the issue.
These situations will be dealt with on a case by case basis.
No refunds or returns will be given or accepted on custom orders once the order process has started. Please be sure before placing your order.
By purchasing from Threadful, you agree to have your postcode or area code used for demonstrative purposes on www.threadful.co.uk.
The purpose of this is to show what items have been sold around the world. No other part of your details will be used for any other reason and information will not be sold to third parties. You can opt out of this at any time and your item and location will be removed.